Shipping Costs & Delivery
All the items are in stock! Orders will be shipped within 24 hours!
FREE STORE PICK UP!
All the items will be shipped with a tracking number!
I have a flat rate for any kind of purchase no matter how heavy they are, the rates are as follow:
World: € 15,00
Europe: € 10,00
Netherlands: € 3,90
Remember that we are an online shop, but we have a store pick up for free as service.
Our Address is our store pick up address. There are no instruments and /or strings there to see. That's just possible if you make an appointment!
SHIPPING COSTS OF INSTRUMENTS
FLAT RATE AS LISTED ABOVE & INSURED SHIPPING!
SECURED AND SAFE PACKING
Oriental instruments is experienced in Packing instruments and other products. I’ve ship so many packages every year - mostly instruments- and i will ship your purchase anywhere in the world. My priority lies with ensuring a fast and safe shipment. I protect your package not only against 'bomproof' but also protect it against cold.
SHIPPING COMPANIES AND SERVICES
Oriental Instruments main courier is DHL for the shipment of orders but if the customer prefer other couriers, it’s definitely no issue.
Every instrument shipped internationally will have a tracking number i will send you when i have shipped your order.
SHIPPING WITHIN 24 HOURS OF ORDER
Generally packages are send within one days after the payment in full is received. Packages receive a track and trace code, with which you can track the status of your shipment.
If for some reason an order has been delayed or can only partially be executed, you will be notified no later than two days after the placement of your order. In that case, you are entitled to cancel your order.
INSURANCE AT NO EXTRA COSTS!
All packages sent by Oriental Instruments are fully insured at no extra costs against loss and damage.
Please take into account that you have to be present at the delivery address from 9.00 a.m. until 17.00 p.m. to receive the package.
In the case that a courier visits you when nobody is present, he will make a new delivery attempt the next day. In the case that again nobody is present, the courier will leave the package at the depot for a week. Please keep an eye on the tracking.